Last updated: May 2026

We want you to shop confidently while understanding that many of our items are pre-loved or one-of-a-kind.

Return Window

Return requests must be submitted within:

7 days of delivery or pickup

Refund Conditions

Refunds may be considered if:

• The wrong item was received
• The item arrived significantly different from the description
• The item arrived damaged during shipping

Proof, such as photos, may be requested.

Non-Returnable Items

The following items are generally non-returnable:

• Clearance items
• Intimate or personal-use items
• Swimwear
• Final sale items
• Donated or free items
• Heavily discounted items

Pre-loved items with disclosed wear are not considered defective.

Exchange Policy

Exchanges may be offered depending on item availability.

Because many items are one-of-a-kind, replacements may not always be possible.

Refund Process

Approved refunds may be processed through the original payment method within:

5–10 business days

Shipping fees are generally non-refundable unless the issue was caused by us.

Return Shipping Responsibility

Customers are responsible for return shipping costs unless:

• The wrong item was sent
• The item arrived damaged due to shipping

Contact for Return Requests

📧 sulitspotandmore@gmail.com

Please include:

• Order number
• Photos, if applicable
• Reason for request

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Shipping Policy

Last updated: May 2026

Thank you for shopping with Sulit Spot & More 💛

Processing Times

Orders are typically processed within:

2–4 business days

Processing times may be longer during holidays, sales, or high-volume periods.

Shipping Locations

We currently ship within:

Canada

Future shipping expansion may become available.

Shipping Carriers

Orders may be shipped through:

• Canada Post
• Chit Chats, when available

Carrier selection may vary depending on package size and destination.

Delivery Estimates

Estimated delivery times:

• Ontario: 2–7 business days
• Other Canadian provinces: 5–12 business days

Delivery estimates are not guaranteed.

Shipping Delays Disclaimer

Sulit Spot & More is not responsible for delays caused by:

• Weather
• Carrier disruptions
• Holidays
• Customs or transportation issues
• Incorrect shipping addresses provided by customers

Lost or Damaged Shipments

If your package arrives damaged or appears lost, please:

• Contact us within 7 days
• Include photos, if applicable
• Include your order number

We will do our best to assist with carrier claims and possible resolutions.

Local Pickup

Local pickup may be available in the Mississauga area.

Pickup instructions will be provided after purchase confirmation.